Return & Refund Policy
Last updated: March 11, 2025
Thank you for shopping with renewTRT. We want you to be fully satisfied with your purchase. If you are not completely happy, please review our refund and return policy below.
Returns & Exchanges
We currently do not accept returns or exchanges for change of mind. Please review your order carefully before purchasing.
Damaged or Defective Items
If your order arrives damaged due to shipping, please contact us within 48 hours of receiving your package. Kindly provide:
- Your order number
- Clear photos of the damaged item(s) and packaging
Once verified, we will arrange a full refund to your original payment method.
Refunds
Refunds will be processed within 5-7 business days after approval. Depending on your bank, it may take additional time for the amount to reflect in your account.
Contact Us
For any issues, reach out to our support team at support@renewtrt.ca. We are happy to assist you!